INTRODUCTION
AJ Autos (MK) Limited is a motor vehicle repair and maintenance company. The company is committed to being transparent about how we collect and use personal data and to meeting our data protection obligations.
Important note:
The only marketing/customer information we send out is MOT reminders. This is done on the basis of verbal customer consent at the time of repair. You can refuse at the point of request and no reminders will be sent out. Alternatively if at any point you wish to withdraw consent for the provision of that service please email Info@AJAutos.net and state you do not wish to be contacted further.
WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?
AJ Autos is a “data controller” for the purposes of data protection legislations and this means that we are responsible for deciding how we hold and use personal information about you. Whilst your data will be processed by the AJ Autos with which you have engaged, your personal data will not be shared with any other company except for specific purposes of processing information to enable the delivery of vehicle repair and billing.
References to ‘processing’ contained within this Privacy Notice can mean any operations performed on personal data, for example collection, storage, recording, alteration, retrieval, restriction or erasure.
THE PURPOSE OF THIS PRIVACY NOTICE
The purpose of this Privacy Notice is to explain how we may collect and process personal data about our customers and/or suppliers;
Please refer to our Cookies statement for details of the information we collect when you visit our website.
DATA PROTECTION PRINCIPLES
We comply with current data protection laws which stipulate that personal data we hold about you must be:
(a) Used lawfully, fairly and in a transparent way;
(b) Collected only for valid purposes that we have clearly explained to you, and not used in any way that is incompatible with those purposes;
(c) Relevant to the purposes we have told you about and limited only to those purposes;
(d) Accurate and kept up to date;
(e) Kept only for as long as necessary for the purposes we have told you about; and
(f) Kept securely.
In this context, personal data (or personal information), means any information about an individual from which that person can be identified. It does not include data which has been anonymised.
HOW WE USE PERSONAL DATA
AJ Autos collects only collects very limited personal data, and may use this information for:
1) The provision of charging purposes to our clients;
2) To improve our services;
3) Facilitating our internal business operations including accounting, billing, collections, and payments;
4) Fulfilling our legal obligations;
5) Sending MOT reminders to customers with their consent
This is not intended to be an exhaustive list and we may use personal data provided to us for related and/or ancillary purposes.
HOW WE COLLECT PERSONAL DATA
Whilst you are free to decide whether to provide us with personal data, please note that we will not be able to provide you with vehicle repair services without it.
We collect personal data about you in at the point of supplying vehicle repair, but additionally not limited to the following:
In person when a car is presented for repair
Over the phone to take bookings for vehicle repair and
Through internet communication via our website (bookings, information or reviews)
The types of information we collect
AJ Autos vehicle services
The types of personal data we collect in the course of and in connection with the provision of motor vehicle services may include:-
• Your name, contact details, including personal email addresses and telephone numbers;
• Your vehicle details and registration
• Details of your bank account/ card numbers for the purposes of billing and collections
• CCTV security footage
In addition to the above, if you apply for work or work experience for the business we may collect the information set out below:
• Details of your qualifications and skills;
• Background checks (where applicable);
• Previous employment history, references, and information about your remuneration;
• Details of your bank account, national insurance number or other governmental identification numbers, tax code and your right to work;
• Information about medical or health records; and
• Other personal data we may require to comply with our legislative and/or regulatory requirements.
PURPOSES AND LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
Our legal basis for the processing of personal data is our legitimate business interests, although we will also rely on contract, legal obligations and consent for specific uses of data.
We will rely on contract if you have utilized our services for vehicle repair or maintenance.
We will rely on legal obligations if we are legally required to hold information on you to fulfill our legal or regulatory obligations, this will be for the purposes of monitoring payments and ensuring we comply with anti-money laundering regulations.
In addition to the above, we may use your personal data where you have provided your consent to such use.
Change of purpose
We will use your personal data only for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
SHARING YOUR PERSONAL DATA
We do not share your personal data unless you work with us,
• For the purposes of paying salary or pension
Third party personal data shared with us
Where we receive personal data relating to someone else from a third party (“disclosure), the onus is on the disclosure to ensure that they have the relevant authority and/or consent to disclose that personal data to us and that the information that they have provided is accurate and up to date. On this basis, we may collect, use and disclose that personal data as described in this Privacy Notice.
INFORMATION SECURITY
AJ Autos takes the security of your data seriously. We work to ensure that the information that we hold about you is kept confidential and secure. Through the use of password protection, site security and deletion of data no longer required for specific functions.
We have in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
RETENTION OF YOUR PERSONAL DATA
We will only retain your personal data for as long as is reasonably necessary in the circumstances and in compliance with our legislative requirements.
In some circumstances, we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.
YOUR RIGHTS OF ACCESS, CORRECTION, ERASURE AND RESTRICTION
As a data subject, you have a number of rights including the right to be informed of how your personal data is being processed. You can also:
• Request access to your personal data (commonly known as a “data subject access request”).
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
• Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
• Request the transfer of your personal data to another party.
• Request the deletion of a certain category (or categories) of your data, if the business is no longer under a legal obligation to process such data. The business can refuse to delete your data if in its view it requires the information for defence of legal claims against it.
Should you wish to request details of the personal data that we hold on you, please contact us at info@AJAutos.net. On receipt of your request, we may need to clarify the scope of your request and/or to verify your identity before providing this information, however, we will do this promptly to ensure that there is no undue delay in complying with your request.
Updating your personal data
It is important that the personal data we hold on you is accurate and current. Please keep us informed if your personal data changes during your working relationship with us. Should you wish to amend the personal data that we hold for you, please contact us at info@AJAutos.net
We will not be responsible for any losses arising directly or indirectly from any inaccurate and/or incomplete information provided to us by you.
If you wish to opt out of or amend your preferences for any of the marketing materials or related services that you have signed up to please contact info@AJAutos.net.
If you believe that AJ Autos has not complied with your data protection rights, you can complain to your national supervisory authority for data protection in your jurisdiction.
Status of this Privacy Notice
We review this Privacy Notice regularly and reserve the right to revise it or any part of it from time to time to reflect changes in the law, information security and technology practices or in the way in which we process your personal data.
Contact information
If you have any questions about this Privacy Notice, or want to submit a written complaint to us about how we handle your personal data, please contact us at info@AJAutos.net.